Delete your DivinCrystals account
You can delete the account you use in the DivinCrystals app and on this website.
In the app, open Profile → Delete account. Or sign in here and delete it below.
What is deleted
- Your name, email address, phone number, date of birth and profile details
- Your saved kundli and birth details
- The messages and files you sent in consultations
- Saved addresses that no order uses, your cart, and your notifications
- Your sign-in on every device — the account can never be signed in to again
What we keep, and why
- Orders, invoices and payment records, including the name and address on those orders — tax law requires us to keep them
- Wallet and consultation billing history, without your contact details, for accounting and refunds
- Reviews you wrote, shown as “Deleted user”
Your wallet balance is forfeited. Any money left in your wallet is lost when the
account is deleted and cannot be refunded afterwards. A consultation that is waiting or in progress
is ended first, and billed up to that moment.