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Delete your DivinCrystals account

You can delete the account you use in the DivinCrystals app and on this website. In the app, open Profile → Delete account. Or sign in here and delete it below.

What is deleted

  • Your name, email address, phone number, date of birth and profile details
  • Your saved kundli and birth details
  • The messages and files you sent in consultations
  • Saved addresses that no order uses, your cart, and your notifications
  • Your sign-in on every device — the account can never be signed in to again

What we keep, and why

  • Orders, invoices and payment records, including the name and address on those orders — tax law requires us to keep them
  • Wallet and consultation billing history, without your contact details, for accounting and refunds
  • Reviews you wrote, shown as “Deleted user”
Your wallet balance is forfeited. Any money left in your wallet is lost when the account is deleted and cannot be refunded afterwards. A consultation that is waiting or in progress is ended first, and billed up to that moment.